Privacy Policy
MOBILE APPLICATION
DATA PROTECTION POLICY
Vision Technologies Pte. Ltd. (referred to as “Vision Technologies”, “we” or “us” in this Data Protection Policy) is a start-up technology organization in the financial & lifestyle industry. As part of our services, we have developed a revolutionary proprietary mobile app (the “App”) which allows you to store, view and manage the details of the insurance policies that you have purchased either through our financial advisors or from other insurance companies (“Your Insurance Policies”). The form on the landing page allows us to collect and ease your sign-up on this App. We hope that this App will bring you the convenience and ease in managing your entire insurance portfolio using only your mobile device.
This Data Protection Policy is designed to assist you in understanding how we collect, use and/or disclose the personal data you provide to us through the landing page for the use of the App, as well as to assist you in making an informed decision before providing us with any of your personal data, which is subject to Singapore’s Personal Data Protection Act 2012 and any of its subsequent updates (the “Act’). You also acknowledge and agree that your access to and use of the App is subject to this Data Protection Policy and the App Terms of Use. The Terms of Use are expressly made a part of this Data Protection Policy. This Data Protection Policy does not apply to personal data we collect when you purchase financial and/or insurance products through our financial planning partner or otherwise, such as when you communicate with us through email, text, or other electronic means.
By accessing and using the App and submitting the form on this landing page, you hereby agree to be bound by the terms of this Data Protection Policy.
If you, at any time, have any queries on this Data Protection Policy or any other queries in relation to how we may manage, protect and/or process your personal data, please do not hesitate to contact our Data Protection Officer (whose contact details are set out below).
1. Information We Collect
If you wish to use or access the App, we will require you to provide us with your personal data through this landing page or on the app itself. Such personal data will include but is not limited to your name, identity card / passport number, address, email address, contact number and information relating to Your Insurance Policies (“Personal Data”). You should ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with the products and services you have requested.
2. Purposes for Collection, Use & Disclosure of Personal Data
1. We will need to collect, use, disclose and/or process your Personal Data and other information relating to Your Insurance Policies for one or more of the following purposes:
a. to process, administer and/or manage your App account with us and the use of the App;
b. operating, maintaining and updating the App;
c. providing you with updates and information relating to Your Insurance Policies;
d. analysing your Personal Data in order to manage our network and short term planning enhancements to improve the quality of our products and services provided to you;
e. providing you with information and/or updates on products, services and promotions offered by us and selected third parties which may be of interest and benefit to you, including personalised content and information such as online advertisements in the App or other forms of marketing from time to time.
f. purposes which are reasonably related to any of the above purposes in this section 2.1 or for any other purpose which we may notify you at the time of obtaining your consent.
(collectively, the “Purposes”)
2. By submitting your Personal Data, you agree that your Personal Data may be disclosed to our third-party preferred partners and service providers, whether sited in Singapore or outside of Singapore, for one or more of the Purposes.
3. For the avoidance of doubt, in the event that the Act and/or Singapore personal data protection laws permits us to collect, use or disclose your Personal Data without your consent, such permission granted by the law shall continue to apply.
3. Request for Access and/or Correction of Personal Data
You may request to access and/or correct your Personal Data currently in our possession or under our control at any time by submitting your request to the contact details listed below at section 7.2:
4. Request to Withdraw Consent
1. You may withdraw your consent for the collection, use and/or disclosure of your Personal Data in our possession or under our control at any time by submitting your request to the contact details listed below at section 7.2.
2. We will process your request within a reasonable time from such a request for withdrawal of consent being made, and will thereafter refrain from collecting, using and/or disclosing your Personal Data in the manner stated in your request.
3. Please note that if your Personal Data has been provided to us by a third party (e.g. a referrer), you should contact that organisation or individual to make such queries, complaints, and access and correction requests to us on your behalf.
5. Administration and Management of Personal Data
1. We will take appropriate measures to keep your Personal Data accurate, complete, and updated. You understand that the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to us, our website, our apps, and is at your own risk.
2. We will also take commercially reasonable efforts to take appropriate precautions and preventive measures to ensure that your Personal Data is adequately protected and secured. Appropriate security arrangements will be taken to prevent any unauthorized access, collection, use, disclosure, copying, modification, leakage, loss, damage and/or alteration of your Personal Data. However, we cannot assume responsibility for any unauthorized use of your Personal Data by third parties which are wholly attributable to factors beyond our control.
3. We will also take commercially reasonable efforts to ensure that the Personal Data in our possession or under our control is destroyed and/or anonymized as soon as it is reasonable to assume that (i) the purpose for which that Personal Data was collected is no longer being served by the retention of such Personal Data; and (ii) retention is no longer necessary for any other legal or business purposes.
4. Our site uses cookies, small text files placed on your device which web servers utilize in the domain that placed the cookie can retrieve later. We use cookies to store your preferences and settings, help with sign-in, provide targeted ads, and analyze site operations. For more information, see the Cookies and similar technologies section of this privacy statement.
6. Cookies and similar technologies section
Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. This data often consists of a string of numbers and letters that uniquely identifies your computer, but it can contain other information as well. Some cookies are placed by third parties acting on our behalf. We use cookies and similar technologies to store and honor your preferences and settings, enable you to sign-in, provide interest-based advertising, combat fraud, analyze how our products perform, and fulfill other legitimate purposes described below. Our site uses additional identifiers, such as the advertising ID in Windows, for similar purposes, and many of our websites and applications also contain web beacons or other similar technologies, as described below.
1. Our use of cookies and similar technologies
Our site uses cookies and similar technologies for several purposes, depending on the context or product, including:
Storing your preferences and settings. We use cookies to store your preferences and settings on your device, and to enhance your experiences. For example, depending on your settings, if you enter your city or postal code to get local news or weather information on the website, we store that data in a cookie so that you will see the relevant local information when you return to the site. If you opt out of interest-based advertising, we store you opt-out preference in a cookie on your device. Similarly, in scenarios where we obtain your consent to place cookies on your device, we store your choice in a cookie.
Security. We use cookies to process information that helps us secure our data and content, as well as detect fraud and abuse.
Storing information you provide to a website. We use cookies to remember information you shared.
Our site uses cookies to collect data about your online activity and identify your interests so that we can provide advertising that is most relevant to you. You can opt out of receiving interest-based advertising as described by submitting your request to the contact details listed below at section 7.2. Where required, we obtain your opt-in consent to use cookies for behavioral advertising.
Showing advertising. our site uses cookies to record how many visitors have clicked on an advertisement and to record which advertisements you have seen, for example, so you don’t see the same one repeatedly.
Companies we hire to provide services on our behalf, such as site analytics, place cookies when you visit our sites.
Companies that deliver content, such as videos or news, or ads on our sites, place cookies on their own. These companies use the data they process in accordance with their privacy policies, which may enable these companies to collect and combine information about your activities across websites, apps, or online services.
2. Other similar technologies
In addition to standard cookies and web beacons, our site can also use other similar technologies to store and read data files on your computer. This is typically done to maintain your preferences or to improve speed and performance by storing certain files locally. But, like standard cookies, these technologies can also store a unique identifier for your computer, which can then track behavior. These technologies include Local Shared Objects (or "Flash cookies").
Local Shared Objects or "Flash cookies." Websites that use Adobe Flash technologies can use Local Shared Objects or "Flash cookies" to store data on your computer. To learn how to manage or block Flash cookies, go to the Flash Player help page.
7. Complaint Process
1. If you have any complaint or grievance regarding how we are handling your Personal Data or about how we are complying with the Act, we welcome you to contact us with your complaint or grievance.
2. Please contact us through one of the following methods with your complaint or grievance:
a) Telephone number : +65 9067 3170
b) Email address : [email protected]
(Attention it to the ‘Data Protection Officer’)
c) Office address : Vision Technologies Pte. Ltd. 103 Penang Road, #03-01, Visioncrest Singapore 238467 (Attention it to the ‘Data Protection Officer’)
3. Where it is an email or a letter through which you are submitting a complaint, your indication at the subject header that it is a Personal Data Protection Act (“PDPA”) complaint would assist us in attending to your complaint speedily by passing it on to the relevant staff to handle. For example, you could title the subject header as “PDPA Complaint”.
4. We will certainly strive to deal with any complaint or grievance that you may have speedily and fairly.
8. Updates on Data Protection Policy
1. As part of our efforts to ensure that we properly manage, protect, and process your Personal Data, we will be reviewing our policies, procedures and processes from time to time.
2. We reserve the right to amend the terms of this Data Protection Policy at our sole and absolute discretion from time to time. By continuing to use and access the App, you hereby agree to be bound by the terms of such amended Data Protection Policy.
9. Updates on Data Protection Policy
This Data Protection Policy and your use of the App is governed by Singapore law.
Last Updated on 26 June 2023